Wet & Dry Cleaning - How It Works
Robots

Wet & Dry Cleaning - How It Works

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Cleaning Modes

Your robot has three cleaning modes. Each is started from the robot buttons or the SharkCleanĀ® app.

Robot button strip showing Wi-Fi, Vacuum, Power/Dock, Mop and Error icons in order

Wi-FiĀ  Ā  Ā·Ā  Ā  VacuumĀ  Ā Ā·Ā  Ā  Power/DockĀ  Ā  Ā·Ā  Ā  MopĀ  Ā Ā·Ā  Ā  Error

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Vacuum only

Press VACUUM

Vacuums all floor types — carpet and hard floors. The Vacuum button light illuminates purple while running. Best for everyday dry pickup.

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Mop only

Press MOP

Vacuums and mops bare floors only — carpet is automatically avoided. The Mop button light illuminates blue while running. Use this for hard floors after the robot has completed its Explore Run.

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The robot must complete a full Explore Run before it can be sent on a mopping mission. Without a map, it cannot identify carpet zones to avoid.

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Vacuum + Mop

Hold VACUUM + MOP for 3 seconds

The full whole-home clean. The robot vacuums carpeted areas first, then vacuums and mops all bare floors. One mission, complete coverage.

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  • Carpets are vacuumed but not mopped
  • Hard floors are vacuumed and mopped simultaneously
  • Ideal for weekly deep cleans
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What the Lights Mean

Your robot uses light indicators on its underside to tell you what it's detecting. Here's what each colour means.

Robot vacuum glowing purple underneath indicating DirtDetect has triggered
PURPLE

DirtDetectā„¢

Your robot has detected a dense debris area. It automatically boosts suction and makes extra passes until the area is clean. No action needed — just let it finish.

Robot vacuum glowing teal-blue underneath indicating UV Stain Detect is active
BLUE

UV Stain Detectā„¢

Your robot has located a stubborn stuck-on stain. It applies increased water saturation and uses a specialised wiggle motion to work on it. After the mission, your cleaning report will show where stains were detected so you can re-clean those areas if needed.

  • Works on whole-home and room-clean missions
  • Can be toggled on or off in the SharkCleanĀ® app
  • Also works in Spot Clean mode for targeted stain removal
Robot vacuum glowing red-orange underneath indicating an error has been detected
RED
ORANGE

Error Detect

The Error button has lit up, meaning the robot needs attention. Tap the Error button to hear the message repeated.

RED

Immediate attention required — the robot has stopped and needs action now.

ORANGE

Maintenance needed — the robot can continue but something requires attention soon.

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NeverTouchā„¢ Pro Base — Hands-Free After Every Clean

Cutaway view of the NeverTouch Pro Base showing clean water tank, dust collection, and mop pad wash system

After every wet clean mission, your robot automatically docks and the base takes care of the rest — no intervention needed.

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Washes the mop pad

The base automatically scrubs the mop pad clean after each wet mission.

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Dries the mop pad

Hot air drying prevents mildew and keeps the pad fresh for the next run.

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Refills the robot tank

The base refills the robot's water tank automatically so it's ready for the next mission.

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Only use Shark-approved cleaning solution or plain room-temperature water in the base and robot tanks. Third-party chemicals may damage the pump system and are not covered under warranty.

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Wet Clean Settings in the SharkCleanĀ® App

SharkClean app Mop settings screen showing UV Stain Detect toggle, Water Flow Level and Suction Power Level options
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UV Stain Detectā„¢ Toggle

Turn UV Stain Detect on or off before starting a mop mission. When enabled, stain locations are highlighted in your cleaning report after each wet mission so you can re-clean them.

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Water Flow Level

Choose Eco, Normal, or Max. Higher settings suit heavily soiled floors; lower settings are better for delicate surfaces or smaller areas. If your floors are drying too slowly, try Eco.

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Suction Power Level

Choose Eco, Normal, or Max. Max is great for stubborn debris; Eco extends battery life on larger homes.

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Cleaning Reports

After each mission the app generates a colour-coded map showing areas vacuumed, areas mopped, and any stains detected. Tap a stain area to send the robot back for a targeted re-clean.

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Scheduling

Set whole-home or room-specific cleaning schedules for any time, any day. The robot will run automatically and return to base when done.

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Tips for Best Mopping Results

āœ… Do

  • Complete the Explore Run before the first mop mission
  • Run Carpet Detection so carpets are avoided during mopping
  • Use only Shark-approved solution or plain water
  • Keep the base clean water tank topped up
  • Machine wash the mop pad every 3 months

🚫 Don't

  • Use third-party cleaning chemicals — they damage the pump
  • Move the base or robot during an active mission
  • Send on a mop mission without a completed Explore Run
  • Run a mission on very high-pile rugs or unsealed wood
  • Ignore orange or red Error button lights
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Moving the base or furniture? Delete the existing map in the app and run a new Explore Run. The robot's navigation is built around the map — an outdated one leads to missed areas or getting stuck.