
Developed with Dermatologists and backed by Clinical Testing.
Get ready to Light Up your Skincare Routine
Shark CryoGlow Under-Eye Cooling + LED Face Mask
Light Up Your Skincare Routine
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FAQs
Still looking for an answer?
Is CryoGlow™ safe for all skin types?
The CryoGlow™ mask was developed and tested across different skin types and colours. The product is included in the ARTG and has been tested to be safe and effective in reducing fine lines and acne. Please refer to warnings and contraindication on packaging and in user guide. However, please note that results vary based on different skin types and conditions.
What is the depth of each wave length?
CryoGlow™ uses a specifically designed tri-wick LED technology which accurately produces light at the following wavelengths (approximate): Blue 415nm, Red 630nm, Infrared 830nm.
How many lights does CryoGlow ™ have?
In total, CryoGlow ™ has 480 light sources, or 160 tri-wick LEDS which emit lights in the red, blue and infrared wavelengths. In every treatment mode, all 160 tri-wicks are activated, giving full face coverage without gaps.
How does red light therapy work?
Red light therapy uses photo biomodulation to help reduce the signs of ageing, this sounds complicated but it's not! When light is emitted from the mask it travels in photons which carry energy. Due to their wavelength, red light photons are absorbed in the dermis layer of the skin helping to produce more collagen in the dermis. More collagen will help the skin appear plump and firm, thereby reducing appearance of fine lines.
Is CryoGlow a registered Medical Device in Australia?
Yes, the Shark Beauty CryoGlow is included in the Australian Registration of Therapeutic Goods, under the identifier number 511579.
What makes CryoGlow ™ different from other LED masks?
Many things set CryoGlow ™ apart from others on the market! CryoGlow ™ is the only LED mask to date in the Australia and New Zealand to have under-eye cooling technology to help tighten and soothe under-eyes in just one session. Also, it’s unique design of 160 tri-wicks LEDs means you always get full coverage without gaps or hotspots, unlike other LED masks in the market.
Can I open my eyes when using CryoGlow™?
Yes, the intensity of the LEDs is safe for eyes (tested to recognised safety standards and are compliant with such requirements). This mask also includes the auto-dim and eye shielding features for user comfort. It's fine to have your eyes open or closed while using the facial mask, whatever feels more comfortable - it won't affect the performance of the mask. Do not stare at the light source.
Is it safe for all skin tones even the lightest and deepest tones?
Yes, LEDs and under-eye cooling are safe to use across various skin tones. Please refer to the User Guide for a comprehensive list of medical conditions for which CryoGlow ™ should not be used.
ALWAYS READ THE LABEL AND FOLLOW THE DIRECTIONS FOR USE
IMPORTANT SAFETY INFORMATION
Do not use the Shark CryoGlow if you are taking:
Medication or supplements that cause sensitivity to light (photosensitivity), for example, medications for severe inflammatory acne (i.e. isotretinoin or doxycycline).
Do not use the Shark CryoGlow if you have any of the following medical conditions:
- Retinal and/or macular disease, ocular albinism, or any eye condition that causes sensitivity to light.
- Pregnant, nursing, or maybe pregnant.
- Pacemaker or other electronic implanted device
- Implants in the face
- Lack of sensation (e.g., numbness)
- Light sensitive skin disorder (e.g., lupus, porphyria)
- Extreme light sensitivity of the eyes (i.e., photophobia)
- Light induced headaches
- Albinism
- Melasma (i.e., condition that causes patches or spots)
- Sensitivity or allergy to plastic, aluminum, or hook/loop material (e.g., Velcro® Brand)
Do not use the Shark CryoGlow if you have any of the following conditions on the face, hairline, ears, or neck:
- Recent facial surgery (until you have been cleared by your doctor)
- Suspicious lesions or skin cancer
- Eczema
- Psoriasis
- Irregularly shaped, new, or changing brown spots
- Birthmarks
- Broken skin, skin rash, or blisters
- Tissue inflammation
- Skin infection, cold sore, or warts
- Active current outbreak of herpes simplex virus (cold sores)
- History of herpes outbreaks without receiving preventative treatment
- Recent facial treatment where the skin has not fully healed, including neurotoxin, dermal filler, micro needling, laser, or chemical peel
Do not use the Shark CryoGlow cooling treatments if you have any of the following medical conditions:
- Cold hypersensitivity
- Cold urticaria (i.e., hives brought on by cold temperatures)
- Circulatory insufficiency
PRECAUTIONS: Consult a medical professional before using the device if:
- You have bruising on the face.
- You are experiencing skin sensitivity or irritation with retinol or benzoyl peroxide.
Do not apply Shark CryoGlow cooling treatments on the eyeball or upper eyelid.

















