Shark FacialPro Glow Guide
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How often should I use the Shark FacialPro Glow?
It is recommended to use the Shark FacialPro Glow routinely once a week.
How long does an at-home facial take with the FacialPro Glow?
The complete 5-step FacialPro Glow facial is designed to be completed in approximately 10 minutes. In one treatment, FacialPro Glow helps exfoliate, extract, hydrate and depuff your skin for a spa-level facial experience at home.
When should I use the FacialPro Glow in my routine?
It is recommended you use the FacialPro Glow after your skin has been cleansed, and before topical skincare is applied.
Is there downtime between using the FacialPro Glow and makeup application?
There is no downtime, however, for best results it is recommended you wait 30 minutes before makeup application.
Who is the FacialPro Glow suitable for?
Shark FacialPro Glow is suitable for most skin types, however please refer to the Product Warnings and Precaution to confirm suitability. If you are pregnant or have skin conditions, it is recommended consulting a healthcare or medical professional before use.
What skin concerns does the FacialPro Glow treat?
The Shark FacialPro Glow is designed to target congested pores, excess oil, dullness, dehydration and puffiness. Its 5-step facial system combines exfoliation, deep pore extraction, hydration, and heat-and-cold technology to leave skin looking clearer, smoother, more hydrated and visibly glowing.
How do I know which tips to use for my skin?
Whether you have sensitive skin or not, it is recommended that you start with a lower suction setting and use the Gentle Tips. Always follow the instructions for use.
Do I have to use the provided skincare treatments with the FacialPro Glow?
Shark FacialPro Glow has been developed with dermatologists with specific skincare products designed to work with the device. For best results, it is recommended using only the included Shark skincare products with your FacialPro Glow. Using other products may not deliver the same results and may damage your device. Using other topical skincare will void the warranty of the device.
Is the FacialPro Glow a registered Medical Device in Australia / New Zealand?
No, the Shark FacialPro Glow is not a registered medical device in ANZ.
Will my skin be red or sensitive after using FacialPro Glow
Some temporary redness or sensitivity can occur after exfoliation and extraction. If you have sensitive skin, start with a lower suction setting and use the Gentle Tips. Always follow the instructions for use.
Can I use InstaHeat and InstaChill on my body?
Yes. InstaHeat and InsaChill can be used on the body. For facial use, it is recommended using Depuffi with InstaHeat or InsaChill on the face, neck and shoulders. Select the temperature intensity that feels most comfortable for you.
How do I charge the Shark FacialPro Glow?
The Shark FacialPro Glow comes with a USBC charger for charging.
How do I clean my FacialPro Glow?
Run a Self-Rinse Cycle at the end of every use to help keep your device clean and the internal tubes clear. Empty the dirty water tank after each use and follow the cleaning instructions in your User Guide.
How long does the battery last?
The battery can last for up to one week when following the recommended Weekly Pro Glow Routine and Daily Depuffing Routine. If you use your device more frequently, you may need to recharge it during the week.
Where can I buy replacement tips?
Replacement FacialPro Glow tips are available through the SharkNinja website. It is recommended replacing your tips if they become damaged or worn, as damaged or worn tips may not deliver the intended results of the device.
Do I need to replace the skincare? Where can I buy these from?
Replacement skincare and replenishment kits are available for purchase on the SharkNinja website.
